Caroline Lacaille-Gaudy is an Executive Coach and Advisor who works with founders and senior leaders as they navigate growth and the evolving demands of leadership. Drawing on thirteen years of global marketing experience, including her time as a Director at Tiffany & Co., Caroline brings a practical, business-oriented perspective to her coaching. She works closely with leaders to understand how they operate, find the real constraint holding them and their businesses back, and develop the leadership practices and structures needed to move forward. Her clients span a range of industries and include both early-stage founders and leaders of billion-dollar organizations across the Middle East, Europe, and the United States.
Background
Caroline began her career in CRM and global account management, working at agencies in Paris and New York before joining Tiffany & Co., where she spent six years progressing to Director of Global Client Retention & Lifecycle Marketing. She led initiatives across 28 markets, managed a $2 million budget and a team of six, and helped grow email-driven eCommerce revenue by 60% over four years.
A native French speaker raised in a family of entrepreneurs; Caroline understands both the opportunities and responsibilities that come with building and leading a business. Her coaching approach is grounded in observation and a deep understanding of how leaders make decisions, communicate, and work with their teams. She helps clients recognize where meaningful change is needed and build the clarity, structure, and leadership habits to operate at the next level.
Her work has contributed to measurable results, including helping a $10 million company increase its profit margin from 7% to 15% in eight months. Caroline’s approach is shaped by her own experience at Tiffany & Co., where she learned that the title followed only after she began leading as the person the role required.
Expertise
- Business Growth and Organizational Effectiveness
- Executive transitions and Leadership Development
- Founder-to-leader Transitions
- Leadership Team Alignment and Accountability
- Cost Containment, Team Optimization, and Operating Structure
- Scaling Business and Founder Independence
- Growth Strategy and Exit Readiness
- Cross-Cultural and Global Leadership
- French (native), English
Industries
- Luxury & Retail
- Technology & IT
- Hospitality
- Construction
- Communications & Creative Agencies
- Food
- Design & Architecture
Education & Affiliations
- Life & Business Coaching Certification, Mindvalley (ICF-accredited program)
- MBA, Digital Marketing & Communication, IAE Montpellier
- BBA, Business Management, Pace University, NY
